PercenyPerceny
Clients, Memberships & Loyalty

Turn First Visits Into Regulars

A CRM that flags who’s slipping away, memberships that bill themselves, rewards that pull clients back, and gift cards that bring new ones in. Every client relationship, working for you automatically.

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Auto client statuses · memberships · rewards · gift cards

Clients

Auto-classified

Jasmine Blake

Last visit 6 days ago

Active

Priya Nair

First visit this week

New

Diana Carter

No visit in 68 days

At-Risk

Sofia Marín

No visit in 142 days

Churned
Client CRM

Know Who’s Slipping Away Before They’re Gone

Every client is automatically classified by how recently and how often they visit, New, Active, Inactive, At-Risk, or Churned. No tagging, no guesswork. Just open your CRM and see who needs a nudge today.

  • Automatic activity status: New, Active, Inactive, At-Risk, Churned
  • Status updates on its own from visit recency and frequency
  • Spot at-risk regulars before they book somewhere else
  • Client notes and family or household grouping built in
  • Required fields enforce email and last-name capture every time
5
Auto-tracked client statuses

Clients

Auto-classified

Jasmine Blake

Last visit 6 days ago

Active

Priya Nair

First visit this week

New

Diana Carter

No visit in 68 days

At-Risk

Sofia Marín

No visit in 142 days

Churned
Client Import

Bring Your Whole Client List With You

Switching systems shouldn’t mean starting over. Import your entire client base in a single batch from a CSV, or pull straight from your phone’s contacts in the mobile app, and you’re running day one.

  • Batch CSV import for your full client history
  • Phone-contacts import right from the Perceny mobile app
  • Multi-value emails and phone numbers preserved on import
  • Client notes and household grouping carry through
  • Required-field rules keep new records clean from the start
Day 1
Up and running after import

Import Clients

CSV Batch Import

1,284 clients ready

Phone Contacts

From the mobile app

Importing 1,284 clients100%
Attribution

Finally Know What’s Actually Bringing Clients In

Ask every client "How did you hear about us?" and let Perceny do the rest. 25+ sources grouped into 13 categories feed client and appointment attribution reports, so you spend on what works and cut what doesn’t.

  • 25+ sources: Google, Google Maps, Yelp, Instagram, TikTok, referrals, and more
  • Grouped into 13 clean categories for reporting
  • Feeds both client attribution and appointment attribution reports
  • See which channels drive real bookings, not just clicks
  • Turn "I think Instagram works" into a number you can trust
25+
Attribution sources tracked

How Did You Hear About Us?

13 categories
Instagram34%
Google Maps26%
Referral21%
TikTok12%
Yelp7%
Hidden Gem

Your Client List, Finally Clean

Years of double-entries, typos, and imports leave duplicate clients everywhere. Perceny finds them for you and merges them in a couple of clicks, so your history, rewards, and reports are built on one clean record per person.

  • Scans your whole list by email, phone, and name
  • Counts exactly how many duplicates it found
  • Merge them one-by-one, or clear them all in bulk
  • Client history, notes, and visits stay intact on the surviving record

Duplicate Scan

5 found

Jessica Moore

Same phone · 3 records

Merge

Michelle Ruiz

Same email · 2 records

Merge
Memberships

Recurring Revenue That Bills Itself

Turn loyal clients into predictable income. Sell paid memberships that bill on the cycle you choose and invoice automatically, with paid and failed notifications going to the client and your manager every time.

  • Billing cycles: Weekly, Bi-Weekly, Monthly, Quarterly, Yearly, or Custom
  • Automatic invoicing on every renewal, hands-off
  • Paid and failed-payment alerts to client and manager
  • Members can pay with their membership as tender at checkout
  • Predictable monthly recurring revenue you can count on
6
Membership billing cycles

Gold Membership

Active

$59/mo

Auto-bills monthly · Next bill Aug 1
Last invoicePaid · notified
Rewards & Loyalty

Loyalty That Brings Them Back Again

Reward the behavior you want more of. Clients earn punch-card rewards by visits or by referrals, redeem them as payment at checkout, and get progress emails after every visit that pull them back through the door.

  • Punch-card rewards earned by Visits or by Referrals
  • Redeemable as real payment at checkout
  • Automatic reward-progress emails after each visit
  • Encourages rebooking and word-of-mouth referrals
  • Set the goal and reward, Perceny tracks every punch
2
Ways to earn rewards

Visit Reward

7 / 10 visits
8
9
10

3 visits to a free service · progress email sent after each visit

Gift Cards

Gift Cards That Sell Themselves, Online And In Person

Open a new revenue stream and bring in first-time clients. Sell gift cards online or at the front desk, and everyone stays in the loop, buyer, recipient, and manager all get notified automatically.

  • Sell gift cards online or in person
  • Buyer, recipient, and manager notifications sent automatically
  • Redeemable as tender at checkout like any other payment
  • A built-in way to attract brand-new clients
  • No extra hardware or third-party tool required
24/7
Online gift card sales
Perceny Gift Card

$100.00

To: Ava · From: Jasmine

Buyer, recipient & manager notified
Sold onlineRedeemable at checkout
Testimonials

See What People
Say About Perceny

1 / 4
Payroll Automation
We switched to Perceny and it’s been great. We couldn’t automate payroll before with our previous system and support was frustrating. Perceny solved both immediately. Smooth system, great support, huge upgrade for our businesses.
Muayad ShakirFounder at Galaxy Barber Co and Eclipse Salon
FAQ's

Frequently Asked Questions

Discover the questions we get asked a lot to easily find answers to common questions.

Still have Questions?

Book a Demo and our team will walk you through everything.

Yes. Import your full client base in one batch from a CSV, or pull directly from your phone’s contacts in the Perceny mobile app. Multi-value emails and phone numbers, notes, and household grouping all carry through.

Keep Your Clients Coming Back, On Autopilot.

Import your list in minutes, then let statuses, memberships, and rewards do the retention work for you.

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