Percy Copilot, for you and your team
Ask Your Business Anything. Hand Off The Busywork.
Percy Copilot is the assistant inside Perceny for you and your team. Ask how the week went, who has not been back, or why a time is not open, and it answers from your own data. Ask it to change something and it shows you exactly what will change before anything does.
On Spotlight, Business and Elite, with free messages included every month.
How did this week compare to last week?
Sales are up on last week, with more appointments and more new clients.
It Shows You The Change Before It Makes It
Ask Percy to book, move or cancel an appointment, update a client, or change a setting. One change waits for your Confirm. Several changes arrive as a plan with every field before and after, and in Ask, the default, nothing runs until you approve it.
- Review every change before and after, and untick the ones you do not want
- Approve All runs the plan in the background with a progress bar, and Stop pauses it between changes
- Undo prepares a plan that puts back what the run changed
- Deletes, refunds, charges and messages to clients always ask for their own Confirm
- Percy can only do what your role lets you do in the dashboard
- Every change is in the audit log under the person who approved it
Know Your Numbers Without Opening A Report
Type the question the way you would ask a manager. Percy reads your earnings, reports, appointments, clients, tickets, staff and settings, and answers with the same figures your dashboard shows.
- “How much did we make this week, and how does it compare to last week?”
- “Which clients have not been back in 60 days?”
- “Who is free Saturday afternoon?”
- “What did the AI receptionist book yesterday?”
- Answers how-to questions from the Perceny Academy and points you to the right screen
- Every client, service, ticket and appointment it names is a link that opens the record
How did this week compare to last week?
Sales are up on last week, with more appointments and more new clients.
You Decide How Much Percy Does On Its Own
Pick a mode under the message box. Whatever you pick, Percy works with your own permissions, and the decisions that involve money or your clients stay with a person.
- Look, do not touch
Plan
Percy only plans. Every change goes into one plan card, and nothing changes until you press Approve All.
- The default
Ask
Changes wait for you. A single change shows Confirm and Cancel, and several changes show a plan to approve.
- Hands off
Auto
Percy applies its own plan within the plan’s credit limit. Deletes, refunds, charges and anything sent to clients still wait for you.
- A business setting
Your Call
An owner or manager can turn Auto off for the whole business. Then nobody can pick it, and scheduled jobs set to Auto run in Ask.
Monday’s Numbers Arrive Without Anyone Asking
Tell Percy what to do and when, and it does the job on schedule: last week’s sales every Monday at 9, tomorrow’s cancellations at 8 AM, a menu review at the start of the month. Each run answers in its own conversation and sends you a notification.
- Set a job up in a sentence, or type /schedule
- Repeats on your salon’s clock, or runs once at a time you choose
- A credit limit for each run, chosen when you set the job up
- Pause, resume, edit or delete any job from the Schedules screen
- A job pauses itself and tells you why when its credits run out or access changes
Each run answers in its own conversation and sends you a notification.
Turn A Photo Of Your Price List Into Your Menu
Attach a screenshot of the screen you are stuck on, a photo of your printed price list, or a picture of next week’s paper schedule. Percy reads it, checks what it read against your data, and any change it makes from it still waits for your Confirm.
- Up to four files per message, pictures and documents together: paste, drop, or pick them
- In the Perceny app, take a photo or choose one from your library
- Photos of payment cards and IDs are removed before Percy sees them
- If part of a picture is cut off or unreadable, it says so and does not guess
- Reads documents too: a PDF price list, a Word policy, a spreadsheet of services
Add these to my menu under Hair.
I read 4 services from your photo. One price is cut off at the edge, so I left Gloss out. Here are the other 3 for you to confirm.
Tell It Once. It Remembers.
Say “remember that we close at 6 PM on Sundays” and Percy reads that fact in every later chat. Owners and managers can save facts for the whole team, and see what every team member asked Percy to do.
- A fact is yours alone by default; owners and managers can save one for the whole team
- See, edit or forget any fact on the Memory screen
- Card numbers, IDs, phone numbers and email addresses are never kept
- Team Activity shows each member’s conversations, plans and runs, read-only
- On the web with ⌘J or Ctrl+J, and in the Perceny app on your phone
- Drafts a workflow from a template, explains who it reaches and what it costs, and publishes only when you say so
See Percy Work On A Salon Like Yours
A real person shows you Percy answering a question, preparing a plan and running it, live on the call.
Owners Who Run
Their Business On Perceny
Perceny has been a breath of fresh air. The system is operationally sound and gives us so much more stability with booking and payment processing. Since joining we’ve convinced a lot of other shops in our state to join too. The system is industry leading, the service is phenomenal, and our revenue and client retention have increased immensely.
Jaymes XayaCEO at Lavish By Minor DetailsFrequently Asked Questions
Straight answers on price, switching, setup, and support, the things owners ask us before they decide.
Still Have Questions?
Book a demo and a real person will answer them with your salon in mind.
They share a name and your salon’s data, and do different jobs. Percy, the AI receptionist, answers your clients by phone, text, email and web chat. Percy Copilot answers you and your team inside Perceny: questions about the business, and changes you ask it to make.
Percy Copilot is available on Spotlight, Business and Elite. Each plan includes free Copilot messages every month on the default model: 50 on Spotlight, 100 on Business and 200 on Elite. After that it is usage-based and paid from your messaging credits, the same credits your texts use. It is not available on Entry or Solopreneur.
Only if you choose Auto. In Ask, the default, every change waits for your Confirm or Approve All. In Plan, Percy only plans. In Auto, Percy applies its own plan within the plan’s credit limit, and deletes, refunds, charges and anything sent to clients still wait for your own Confirm. An owner or manager can turn Auto off for the whole business.
Yes. Undo on a finished run prepares a plan that puts back what the run changed, and nothing changes until you approve that plan too. Deletes, refunds, charges and sent messages cannot be put back, which is why each of those asks for its own Confirm before it happens.
Percy works with the permissions of whoever is asking. A stylist asking Percy sees what a stylist sees in the dashboard, and an owner sees what an owner sees. You decide who gets it with the Use the AI Assistant permission, which owners and managers have by default, and owners and managers can read every member’s Percy conversations in Team Activity.
Percy never takes card details. A message with a card number, a security code or a PIN is answered without reaching the AI and is not charged, and photos of payment cards and IDs are removed before Percy sees them. Chat contents are cleared from Percy’s history after the retention period.
Yes. Owners pick the model and effort for Percy Copilot in Features Configuration, under AI Models, and anyone using it can switch the model for their next messages from the picker in the chat. The pricing panel shows what a message costs on each model.
Run The Salon By Asking For What You Need.
Answers from your own numbers, changes you approve first, and jobs that run on schedule. On Spotlight, Business and Elite.
- No long-term contracts
- Free migration
- Live in about a week, set up with you
- Support 7 days a week