Dictate a Reply to a Client
Say a text, web chat or email reply instead of typing it: press the microphone in the inbox reply box, talk, and edit the words before you send. Works on the web and in the app.
Between clients, typing a reply is slow. In the inbox, you can say it instead: the microphone turns your words into text in the reply box, where you check and edit them before anything is sent.
Dictate a reply on the webCopy a link to this section
- Open Messaging and the conversation.
- In the reply box, press the microphone (Dictate) beside the paperclip. Allow the microphone if your browser asks.
- Talk. The card above it shows Listening, a live level and the time, up to two minutes.
- Press the microphone again to stop. After Transcribing…, the words are added to the end of your reply.
- Edit if you need to, then Send.
It works the same for texts, web chats and emails. In an email, the words are added to the last paragraph of the message, so you can keep formatting it with the editor.
Dictate a reply in the appCopy a link to this section
Open the conversation in the Perceny app and tap the microphone in the reply bar (for an email, it is under the editor). Tap it again to stop; the words are added to your reply.
Good to knowCopy a link to this section
- Up to two minutes per dictation, in any language Perceny speaks and most others.
- A card number read aloud is left out, and the card says so.
- The recording is used once to write out your words and is not kept.
- Anyone who can answer conversations can dictate. It is not charged; the message itself is charged as usual when you send it.
- If the microphone is blocked or missing, the card above it says how to fix it. See Talk to Percy Copilot Instead of Typing.
To send your voice itself rather than the words, record a voice message.