Learn Perceny, One Task At A Time
Short, practical walkthroughs for the things you actually do: booking a client, splitting a service between two stylists, fixing a payment that was rung up as cash, and every setting in between.
8 of 91 tutorials
Clients & Marketing
Client records, memberships, rewards, referrals, and campaigns.
Messaging & Inbox
The two-way inbox, templates, your texting numbers, and what credits pay for.
The Two-Way Inbox
See and answer every client text and email in one thread, from the same page — including the replies to your automatic reminders.
Message Templates and Variables
Rewrite what Perceny sends automatically, insert client variables, and build reusable templates for blasts — without breaking the links inside them.
Credits, Segments and Auto Recharge
What a credit buys, why one message can cost two, whose credits get charged, and how to stop reminders failing because the balance ran out.
Your Texting Numbers
Get the number clients text, pick your default sender, assign numbers to staff, and understand what happens when you remove one.
Who Can Message and Spend Credits
The four messaging permissions, what each one unlocks, and how to let a receptionist answer clients without letting them blast your whole list.
Settings Reference
Every tab in Features Configuration, switch by switch.
Troubleshooting
Fixing what already happened: wrong payment type, wrong stylist, wrong amount.
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