Change Your Service Menu with Percy

Percy, the assistant in the Ask Percy panel on the web and in the staff app, can work on your whole menu at once. It uses the same permissions you have: it changes services only if your role can edit the general menu, and it always asks before changing anything.

Add or edit many services in one goCopy a link to this section

Ask in plain words: "Add Skin Fade, $45, 45 minutes, and Kids Cut, $25, 30 minutes, to Haircuts, both bookable online", or "Raise every beard service by $5 and give Ana her own price of $55 for the Fade".

Percy first shows you a preview: each service it would create or change, with the values before and after. Nothing has changed yet. Read it, then press Confirm on the card to apply it.

One request can set everything the service editor sets for the booking menu:

• name, price, length, description and picture;
• the category, and the order on the menu;
• whether a service is an add-on, and which add-ons are offered with it;
• each stylist's own price, length and add-ons (per-stylist overrides must be on for that service; see Per-Stylist Service Overrides);
• who performs it, and whether it shows on the online booking page and the kiosk.

Categories work the same way: name, order, online and kiosk visibility, and whether each one starts folded on the booking page.

The change is all or nothing. If one row is wrong (a category that does not exist, a stylist who is not on the team), Percy tells you which row and why, and nothing is changed. Should a save fail halfway, the rows already saved are put back.

Renaming a service or category removes its automatic translations into your other languages; they are translated again in the background a moment later. Translations you wrote by hand are kept.

See the booking page as a client doesCopy a link to this section

Ask "What does my booking page look like?" or "Show me the menu as Ana's clients see it". Percy answers with the categories in order, which ones start folded, and each visible service with its price, length and add-ons, using that stylist's own prices when you name one.

Price a cart for one stylistCopy a link to this section

Ask "What would a Fade with a Beard Trim cost with Marco on Saturday at 7pm?". Percy prices each item at Marco's own price, adds after-hours, new-client and travel rules for that time, then the tax and the deposit the booking would ask. It also says whether Marco performs each service and offers that add-on with it.

Before you hide or delete a serviceCopy a link to this section

Ask "What still uses the Hot Towel Shave?". Percy lists upcoming appointments and repeat series, waitlist entries, discounts, membership and gift card plans, booking links, workflows, and the services it is an add-on to, so you can move them first.

Why a time is not openCopy a link to this section

When a time does not show up, ask "Why can't Ana take a Fade at 3pm on Friday?". Percy says why: she does not perform that service, she does not work that day, another appointment or a block is in the way, the time is outside her schedule or already past, or nothing fits there. It also offers the nearest open times.