Build Your Service Menu

Your menu is the spine of everything else. Booking availability, commission, reports and the kiosk all read from it.

Create a service

Services and Products → add a service. The editor has tabs across the top; General Info is where you start.

• Name — what a client would call it.
• Price — the standard price. You can override it per stylist later.
• Category — group services so the booking page stays readable.
• Estimated time — how long it takes. This is what blocks the calendar.
• Order — position within its category.
• Service colour — shows on the calendar when service colours are enabled.
• Description — shown to clients while booking.

There is a search box at the top of the editor. A service has more fields than it looks; typing supply or commission gets you there faster than opening every section.

Get the duration right

Duration is the single most consequential field on a service. Too short and you run late all day; too long and you sell fewer slots than you could.

If your service has a processing gap — colour, a treatment, anything where the client waits — use the processing time controls rather than one long block, so the chair is bookable during the gap.

Collapsible sections in the editor

Below the main fields the editor groups the rest:

Inventory (products only) — low inventory, desired stock, high inventory and SKU. See Sell products and track stock.

Pricing and Commission — supply price, whether the supply price is deducted from commission, a custom commission for this service, and whether the price is variable. Custom commission is how "we pay 40% on colour and 50% on cuts" is expressed.

Booking Visibility — whether the service is public on your booking website and at the kiosk, and its booking visibility mode.

Add-ons

Add-ons are the extras a client can attach to a service — a treatment, a beard trim, a scalp massage. They are managed from the service, and they appear during booking under the parent service.

Use add-ons rather than separate services when the extra never happens on its own. It keeps the menu short and the reports meaningful.

Per-stylist overrides

One menu, different people. The Stylist Overrides tab on the service editor lets you change price, duration and availability for a specific stylist without duplicating the service.

This is what you want when a senior stylist charges more for the same cut. Duplicating the service instead splits your reporting in half.

Service hours

The last four tabs of the editor control when the service itself is available:

• Hours Available — the weekly pattern.
• Hours Exceptions — one-off changes.
• Hours Per Stylist and Exceptions Per Stylist — the same, per person.

By default a service is bookable whenever the stylist is working. Turn on Override Work Hours only when the service genuinely has narrower hours than the shop — a treatment that needs the back room, say.

Personal services

Stylists can have their own services that nobody else offers. Those live under the personal service section rather than the shared menu, and the default visibility of newly created personal services is set by Default Personal Booking Visibility Mode on the Appointment Settings tab.