Perceny on the Web and in the App
What lives where: which jobs are faster on a phone, which need the dashboard, and why a few things are web-only.
Perceny is one product with two front doors. Almost everything a stylist does day to day is in the app; almost everything an owner configures once is on the web.
The app is for the shift
The Perceny app carries the working day:
- Appointments — the calendar, booking, rescheduling, changing the professional, cancelling.
- Tickets — creating, editing, checking out, paying.
- Walk-ins — the queue and resolving each entry.
- Dashboard and Earnings — takings, commission breakdown, ticket lists.
- Clients — records, history, contact.
- Cash register, expenses, invoices, memberships, gift cards, disputes, payouts.
- Attendance and the shift list.
- Preferences — your own work settings, with a search box over them.
- Requests — approving what your team has asked for.
Managers also get the member editor in the app, with the same fields the web editor has, and its own search box.
The web dashboard is for setting things up
Some jobs want a big screen and a keyboard:
- Features Configuration — twenty tabs of product behaviour. Web only.
- Business Information, Work Hours, Booking Links, Billing.
- Services and Products, including the per-stylist override grid.
- Percentage, Taxes, Discounts, Rewards, Rooms.
- Reports — the full library with filters and export.
- Audit logs and Monitoring.
- The Admin Hub, for Perceny staff.
Why Features Configuration is web-only
It is twenty tabs of switches that change how the whole business behaves, most with a paragraph of explanation attached. On a phone, that is either an unreadable wall or a maze of drill-downs, and both are the wrong shape for a screen you visit rarely and want to be careful in.
The parts of it that a person needs day to day — their own preferences — are in the app, with the same search box.
Working across both
Changes sync live. Flip a setting on the web and the app picks it up without a restart. Close a ticket on the app and the dashboard updates.
The practical pattern most shops land on: set the business up on the web in one sitting, then run entirely from the app, returning to the web when something needs to change for everyone.