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Ask Percy: The AI Copilot Inside Perceny

October 17, 20263 min read

Running a salon means answering a hundred small questions a day. How did last week compare? Who has not been back? What is on Ana's book Saturday? How do I set up a gift card? The answers are all in Perceny, behind a few clicks each.

Percy, the copilot inside Perceny, turns those clicks into a sentence.

Open it anywhereCopy a link to this section

Press ⌘J on a Mac, Ctrl+J on Windows, or tap Ask Percy. Type the question the way you would ask a manager.

Ask about your businessCopy a link to this section

Percy answers from your own data: earnings, reports, appointments, clients, tickets, staff and settings.

  • "How much did we make this week, and how does it compare to last week?"
  • "Which clients haven't been back in 60 days?"
  • "Who is free Saturday afternoon?"
  • "What did the AI receptionist book yesterday, and were there any calls that went wrong?"

Still Managing Your Salon Manually?

Bookings, payments, commissions, and reports, all in one system. Stop guessing and start growing.

Ask it to do thingsCopy a link to this section

Percy can book, reschedule and cancel appointments, update clients, look up gift cards and memberships, run reports, and build and publish workflows. Here is what booking an appointment looks like:

You: "Book Maria Lopez for a balayage with Ana on Saturday at 11."

Percy finds Maria, checks that Ana is free and posts the booking as its own message, a Confirm this change card with the client, service, professional, time and price. Nothing is booked until you press Confirm.

Once it is booked, Percy keeps the conversation going:

Percy: "Maria is booked for Saturday at 11 AM with Ana. Want me to add her toner to the same visit?"

Moving or cancelling works the same way: "Move Maria to Friday at 2" or "Cancel Jordan's 4 PM", then a confirmation card, then you decide.

Ask how to do thingsCopy a link to this section

Not sure where a setting lives? Ask. Percy answers from Perceny's help articles and points you to the right screen.

Safe by designCopy a link to this section

Percy can only do what you can do. A stylist asking Percy sees what a stylist sees; an owner sees everything an owner sees. It never makes a change without your confirmation.

PricingCopy a link to this section

Percy Copilot is usage-based and paid from your messaging credits (1 credit = $1), with no minimum and no cap. Plans include free Copilot messages every month: 50 on Spotlight, 100 on Business and 200 on Elite. Owners can pick the AI model and effort under Features Configuration → AI Models.

See plans · Book a demo

#Percy#AI#Announcements#Productivity
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