Already on Perceny? Two-Way Messaging Is the Upgrade That Pays for Itself
Your Perceny reminders already go out on time. The question is what happens when a client writes back.
"Can I add a toner?" "Running ten minutes late." "Can we do Friday instead?" With one-way messaging, those replies have nowhere to land. With Two-Way Messaging, every one of them shows up in your inbox, and Percy can answer them for you.
What you getCopy a link to this section
- One inbox for every client conversation. Texts and emails, including replies to your automatic reminders, in one thread per client under Messaging → Inbox.
- Percy, the AI receptionist. Two-Way Messaging is what turns Percy on for Business plans. Percy answers texts and calls, books, reschedules, sends deposit links and hands off to your team.
- AI Bookings. Everything Percy booked, held or is waiting for you to approve, in one list.
- 15 extra messaging credits every month, on top of your plan's.
What it costsCopy a link to this section
Two-Way Messaging is $50 per month. On Elite it is already included.
Here is the simple math. If Percy books two appointments a month that would otherwise have gone to voicemail, the add-on has likely paid for itself, before counting the reschedules it saves, the no-shows its confirmations prevent and the hours your team gets back.
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How to add itCopy a link to this section
Owners can add it in a minute: Business Settings → Billing → Add-Ons → Add to Subscription. Then open Automation & AI → AI Assistant to name Percy, pick a tone and a voice, and choose when it answers.
