Staff Booking Limits, Alerts and Calendar Colors

One barber's minimum booking noticeCopy a link to this section

Appointment Minimum Notice (Minutes) is available as a member preference, not just a business default. To change it for one barber, open their Preferences / Work Settings, select that person in the stylist picker if needed, and search minimum notice. The field is in Business Rules. Managers can open another person's Preferences. A member editing their own sees only the fields the business allows under Features Configuration → Team → Select editable options.

The value is in minutes: 60 means a client booking at 2:00 cannot choose a start before 3:00. This is different from Appointment Booking Days Limit (how far ahead clients may book), Appointment Daily Limit (how many visits), and Hours Available / Hours Exceptions (when the person works). For selected services, their minimum notice (including any per-professional service override) takes precedence; when several services specify notice, the longest wins. Without a service-specific notice, the professional's override wins over the business default. Identify which restriction applies before changing it; do not change the business default when the request is for one barber.

How soon can a client book with a named barber?Copy a link to this section

How soon asks about minimum notice and the earliest available time. How far ahead asks about the booking-days limit. Look up the named member and their effective Appointment Minimum Notice (Minutes), then the services the client wants. The first available time also depends on service duration, the member's hours, existing bookings, blocked time and other booking rules. A zero-minute notice does not guarantee that someone is free now. Use an availability check before promising an actual appointment time; ask for the service if it has not been identified. Also check the service’s Who Performs rule: a professional’s saved custom price or duration does not give them access to perform the service. If that rule excludes the professional, clients cannot book that service with them, regardless of the minimum notice. Explain that restriction first.

Whose notifications a setting changesCopy a link to this section

Features Configuration → Communications sets business notification rules. A person's Preferences / Work Settings → My Alerts contains their own overrides. Selecting a manager or owner there changes that member's preferences, not everybody who has the same role. To adjust two accounts, select and save each account separately. Default to Business Settings inherits; No is an explicit opt-out for that preference. Leave unrelated important alerts unchanged.

These switches cover different recipients and events:

• Appointment Status Notifications pushes the assigned professional when someone else books, confirms, moves or cancels their appointment, or when the client confirms from their reminder.
• Notify Managers and Cashiers of Appointment Changes pushes owners, managers and cashiers when someone else books, moves or cancels an appointment. Client online bookings still reach them even when this switch is off. Do not promise that switching it off silences every booking alert.
• Walk-In Notifications pushes the walk-in's professional, owners, managers and cashiers when a walk-in joins the waitlist, moves, changes professional, or confirms or declines their turn.

Client confirmations, reminders and receipts are separate from staff push notifications. A calendar color circle is a display indicator, not a notification channel. Clarify which one the person means.

A missing alert does not prove that a switch is off. Check the actual signed-in account, the member's override and inherited business setting, which event happened and who it targets, and the phone's notification permission. Being logged in under a shared shop account does not identify someone as the assigned barber's personal account. Do not infer the login from the person's role or name.

Paid and no-show colors on the calendarCopy a link to this section

On the web, open Business Settings → Features Configuration → Appointments and find Calendar Colors → Appointment Status Colors. Each status has a color picker; pick the relevant completed or no-show status and choose the requested color. Payment and appointment status are different: paying a deposit or prepaying does not by itself mean the visit is completed. Check the appointment’s displayed status before deciding which color to change; there is no separate Paid entry in this status palette. Reset to Default resets the status palette. A location inheriting its colors from a group shows the inherited controls as read-only.

Show Service Colors on the Calendar controls the service-color stripe on appointment blocks. It does not choose the paid or no-show status colors, and changing a color does not hide an icon or badge. If someone asks to remove calendar icons, first identify the icon; do not claim that the service-color switch removes all status badges.

Blocked-time banner colorCopy a link to this section

Blocked is its own entry under Appointment Status Colors. It controls the blocked-time status accent, not the entire banner background. On the calendar in light mode, the left edge uses this color. The blocked-time background stays black with diagonal stripes; in dark mode the background stays dark slate and the left edge is fixed gray. These display rules apply on web and the staff app. Changing Blocked does not recolor that fixed background or the dark-mode edge.

If someone asks to recolor the whole blocked-time banner, explain this limit and distinguish it from changing the status accent. Payment holds have separate statuses, such as Awaiting Payment; changing those does not recolor blocked time. Shading outside working hours is another display, separate from a block-time appointment.