Perceny Academy

Learn Perceny, One Task At A Time

Short, practical walkthroughs for the things you actually do: booking a client, splitting a service between two stylists, fixing a payment that was rung up as cash, and every setting in between.

5 of 91 tutorials

Clients & Marketing

Client records, memberships, rewards, referrals, and campaigns.

What Your Clients Actually Receive

Every automatic message Perceny sends a client, when it fires, and how to make sure the right ones arrive.

Beginner6 minWeb dashboard

Messaging & Inbox

The two-way inbox, templates, your texting numbers, and what credits pay for.

Message Templates and Variables

Rewrite what Perceny sends automatically, insert client variables, and build reusable templates for blasts — without breaking the links inside them.

Intermediate8 minWeb dashboard

Settings Reference

Every tab in Features Configuration, switch by switch.

Communications and Messaging Settings

Client and staff notifications, the channels they use, and how the messaging inbox is configured.

Intermediate6 minWeb dashboard

On the Phone

Running the shop from the app: the calendar, checkout, earnings, and the menu.

Notifications and the App Menu

The Profile tab: the whole page index, the unread bell, switching business, changing language, Perceny Academy, and the device menu.

Beginner5 minMobile app

Troubleshooting

Fixing what already happened: wrong payment type, wrong stylist, wrong amount.

A Text or Email Did Not Arrive

The seven reasons a client did not get their reminder, receipt or blast — checked in the order that finds it fastest.

Intermediate6 minWeb dashboard

Your Salon Deserves Better Than Spreadsheets And Group Chats.

Set up your salon in 10 minutes. See why 400+ salons switched.

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