Learn Perceny, One Task At A Time
Short, practical walkthroughs for the things you actually do: booking a client, splitting a service between two stylists, fixing a payment that was rung up as cash, and every setting in between.
5 of 100 tutorials
Messaging & Inbox
The two-way inbox, templates, your texting numbers, and what credits pay for.
Transfer a Call to a Team Member
Put a live call through to a colleague by picking their face, take it yourself in one tap, and tell the AI receptionist which team member its hand-offs should ring or text.
Automatic Confirmation Calls and Callbacks
Have the AI receptionist confirm tomorrow’s unconfirmed appointments, offer a cancelled slot to the waitlist one client at a time, and text or call back whoever you missed, within the hours you set.
Choose Your Receptionist's Voice
Pick the voice callers hear in each language, play a sample before you keep it, decide how it delivers a greeting or a confirmation, and teach it the words it gets wrong.
Read Your Receptionist's Call Quality
Every call the AI receptionist takes carries a quality line once its review is due: what it came to, how long the caller waited for its first word, how often it was cut off or had to ask again. Here is how to read it, and where the 7- and 30-day rollup lives.
What the AI Receptionist Remembers About Clients
How the AI receptionist keeps a few lines about each client between calls and texts, uses them to lead a regular with "same as last time?", what it never keeps, and how to read or clear those notes.
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