Learn Perceny, One Task At A Time
Short, practical walkthroughs for the things you actually do: booking a client, splitting a service between two stylists, fixing a payment that was rung up as cash, and every setting in between.
7 of 91 tutorials
Troubleshooting
Fixing what already happened: wrong payment type, wrong stylist, wrong amount.
Paid as Cash by Mistake? Fix It in Under a Minute
Use Ignore Previous Payments to refund the cash and recharge the ticket on a card, without deleting the ticket or unpicking the commission.
Commission Looks Wrong
A checklist for the moment a stylist says the number is not right, in the order that finds the cause fastest.
Duplicate Clients and Double Bookings
Merging two records of the same person, and dealing with two appointments in one slot.
Card Reader Will Not Connect
Working through a terminal that is offline, unresponsive, or charging without showing anything.
Someone Cannot See a Page
The order to check when a person is missing a screen, a button, or a number they should have.
Ticket on the Wrong Stylist
Moving work and money to the person who actually did it, before and after checkout.
A Text or Email Did Not Arrive
The seven reasons a client did not get their reminder, receipt or blast — checked in the order that finds it fastest.
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